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Warranty, Returns, Shipping & Refunds

Return Policy:At Intuit Sport, we strive for your complete satisfaction. That's why we offer a hassle-free return policy. You have a lifetime to return any new, unused items in their original packaging. Whether you've changed your mind or encountered an issue, we're here to help.

Customers have a 30-day window from the date of delivery to initiate a return. To qualify for a full credit, returned items must be unused, in new condition, and include all original packaging and accessories, including the plastic wrap. Items that do not meet these criteria may be subject to a 20% restocking fee. Additionally, paddles deemed unacceptable will not be eligible for return. Customers are responsible for covering all shipping expenses associated with returns or exchanges, and these costs are non-refundable.

Kindly allow 3-5 business days for returns to be processed. Upon approval, refunds will be issued within 7 business days

Shipping:Orders placed before 12:00 PM Monday-Friday will be fulfilled and shipped the SAME DAY.
Domestic Shipping:We offer priority shipping across the United States. Standard shipping typically takes 3-5 business days, excluding weekends, federally observed holidays, and a 1-day processing period.
International Shipping: We're happy to serve customers outside of the US! However, please note that international orders may incur additional duties, taxes, or customs fees. Any such fees are the responsibility of the buyer. Intuit Sport is not liable for any country restrictions, duty taxes, or other collected fees.

Missing Package: In the unlikely event that your package is marked as delivered but hasn't arrived, please don't hesitate to reach out to us at support@intuitsport.com. While we do our best to ensure timely delivery, we kindly remind you that we're not responsible for lost orders due to incorrect addresses provided during checkout.

Paddle Warranty: Your paddle is an essential part of your game, and we want you to have the utmost confidence in its quality. That's why we offer a lifetime warranty against manufacturing defects. To activate your warranty, simply register your paddle within 14 days of purchase. Should you encounter any issues covered by the warranty, please contact us at support@intuitsport.com, and we'll assist you promptly.

30 Day Money Back Guarantee: We want you to feel confident in your purchase from Intuit Sport. That's why we offer a 30-day money-back guarantee. If for any reason you're not completely satisfied with your purchase within the first 30 days, simply return the item in its original condition and packaging for a full refund. While we do ask that you cover return shipping costs, rest assured that refunds are processed promptly within 10 business days of receiving your return.

Thank you for choosing Intuit Sport for your sporting needs. We're committed to providing you with top-quality products and excellent customer service every step of the way.

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